Collection notices
When we ask for your details, we tell you in a few words why we need them. Here are those words, all in one place. Our Privacy Policy has the full story.
Draft of 4 October 2026
Draft for legal review. Not yet in force.
Words in [square brackets] are still to be filled in.
When you sign in
Where you see it: Sign in, under the phone number box.
[Company legal name] runs brightTV. We use your number to sign you in, keep your place and send any voucher you earn. We won't send marketing unless you tick the box. The company that sends our texts may handle your number overseas. Our Privacy Policy explains how to see or correct your details, or make a complaint.
The tick box says: "Yes, send me catalogue offers by text. I can stop them at any time." It is never ticked for you.
Wording version: sign-in-marketing-2026-10.
When you sign in with your customer number
Where you see it: Sign in with a customer number, under the customer number box.
[Company legal name] runs brightTV. We use your customer number and postcode only to check it's you, keep your place and send any voucher you earn. Your catalogue gave us your customer number and postcode. Our Privacy Policy explains how to see or correct your details, or make a complaint.
Wording version: sign-in-customer-2026-10.
When you tell us about yourself
Where you see it: My account, "About you".
Answering helps us choose what to show you, including ads. You can skip this. We work out your state from your postcode. Advertisers never see your answers, only totals for groups of 50 people or more. Choose "Forget my answers" at any time.
Wording version: me-about-you-2026-10.
When you ask a business to call you
Where you see it: "Ask them to call me", above the Send button.
We send your name, phone number and best time to call to this business by email, once, and only if you tick the box. They will use your details under their own privacy policy. We keep our copy for 90 days. If you don't tick the box, nothing is sent.
The tick box says: "Yes, pass my name, phone number and best time to call to (the business's name), so they can call me about this. Only for this request." It is never ticked for you.
Wording version: lead-form-2026-10.
When you tell us how a class felt
Where you see it: After a class, under "How did that feel?".
We use your answer to make classes better. You can skip this.
Wording version: after-feeling-2026-10.
When you share your progress with your family helpers
Where you see it: My account, Family helpers, next to "Share my progress with my helpers".
Your helpers would see only three numbers: how many days you practised this week, how many class days you have finished, and the date you last practised. Never what you watched.
The tick box says: "Share my progress with my helpers" It is never ticked for you.
Wording version: me-share-progress-2026-10.
When you add a friend
Where you see it: Add a friend, first screen, and the screen where you accept a request.
When you add a friend, they see your first name and the first letter of your last name. They see nothing else unless you choose to share it. We never use your friends to choose ads. You can remove a friend at any time, and we won't tell them.
Wording version: friends-add-2026-11.
When you let friends see that you practised today
Where you see it: Who sees what, and the screen where you accept your first friend.
Your friends see "Practised today" on days you practise a class. On other days they see nothing. They never see what you watched or for how long.
The tick box says: "Let friends see when I've practised today" It is never ticked for you.
Wording version: friends-today-2026-11.
When you let friends see your days this week
Where you see it: Who sees what, and the screen where you accept your first friend.
Your friends see how many days you practised this week, from Monday. When it is none, they see nothing.
The tick box says: "Let friends see how many days I practised this week" It is never ticked for you.
Wording version: friends-week-2026-11.
When you ask us to remember your choices
Where you see it: Help me choose, "Remember these choices?", before anything is kept.
If you say yes, we use these choices to pick your practice and story on your home page, and we'll say so. We never use them for advertising, and advertisers and the catalogue business never see them. You can change them or forget them at any time in My things.
Wording version: choices-2027-01.
When you ask for practice reminders by text
Where you see it: My week, "Reminders by text", its own screen after choosing "A text message as well".
We will text you only on your practice days: at most one text a day, and never more than 5 a week. Each text says it is from brightTV and has no offers in it. Reply STOP at any time, or turn reminders off on My week, and they stop.
The tick box says: "Yes, text me on my practice days." It is never ticked for you.
Wording version: practice-reminder-sms-2027-01.
When you ask for practice reminders by email
Where you see it: My week, "Reminders", when "An email as well" is chosen.
We will email you on your practice days, at most once a day. Each email says it is from brightTV, has no offers in it, and has a link to stop them.
The tick box says: "Yes, email me on my practice days." It is never ticked for you.
Wording version: practice-reminder-email-2027-01.
When you ask for a text about kind words
Where you see it: Who sees what, "Kind words by text".
We will text your mobile at most once a day, at 10 am, on days a friend sends you kind words. The text says who sent them. It has no link and no offers. Reply STOP at any time, or turn it off here.
The tick box says: "Yes, text me when a friend sends me kind words." It is never ticked for you.
Wording version: friends-cheer-sms-2027-01.
When you join a group
Where you see it: Join a group, first screen.
When you join a group, everyone in it sees your first name and the first letter of your last name. Your practice days count towards the group only if you turn that on. The group never sees what you watch, for how long, or how many days are yours. We never use your groups to choose ads. You can leave at any time, and nobody is told.
Wording version: circle-join-2027-01.
When you start a group
Where you see it: Start a group, the goal screen.
You'll see the names of the people in your group, and they'll see yours: your first name and the first letter of your last name. You choose who joins. We never use your groups to choose ads.
Wording version: circle-start-2027-01.
When you count your practice days in a group
Where you see it: Join a group, "Is this your group?", and the group page, "Your part".
Your days are added to the total of each group you're in, and your name is in "Practised this week". Nobody in a group sees how many days are yours.
The tick box says: "Count my practice days in my groups" It is never ticked for you.
Wording version: circle-share-2027-01.
Questions
Call us on 1800 160 401. Monday to Friday, 8 am to 6 pm, Sydney time.
Questions about this page?
Call us. It's free. Monday to Friday, 8 am to 6 pm, Sydney time.
Call 1800 160 401